Privacy Policy

Welcome to pembekelebeks.com. Your privacy is a priority for us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data. By accessing or using our website, you agree to the practices described here.

This Policy applies exclusively to data collected through our website and does not extend to offline data collection or external websites linked to/from our site. We recommend reviewing the privacy policies of any third-party platforms you interact with.

What Information We Collect

When you interact with our website, we may collect personal and non-personal information to enhance your experience. This includes details you provide directly, such as your name, address, email, and payment information during checkout. We may also gather browsing data, such as pages visited, IP addresses, and time spent on our site. This helps us optimize the site and improve user experiences.

To provide seamless shopping, cookies are used to recognize returning visitors, manage shopping carts, and tailor content. Cookies are small data files stored on your device by your browser. They do not access sensitive information or harm your device. You can disable cookies in your browser settings, though this may impact site functionality.

If you submit product reviews, your location may be displayed publicly alongside the review. Any additional personal information shared in reviews is at your discretion and responsibility.

How We Use Your Information

The information collected is primarily used to process your orders and provide customer service. It enables us to:

• Fulfill purchases and communicate updates about your orders.
• Tailor the website experience to your preferences.
• Notify you about new products, promotions, or services.
• Improve our website and customer service through analytics.

We may occasionally send promotional emails or newsletters. If you no longer wish to receive these, you can unsubscribe at any time using the link provided in the email.

When We Share Your Information

Your data is shared only when necessary and is handled securely. Examples include:

• Sharing your address with courier services to deliver your orders.
• Providing payment processors with your financial details to authorize transactions.
• Collaborating with service providers to improve website functionality, customer support, or marketing efforts.

In rare cases, we may share information to comply with legal obligations, such as responding to court orders or protecting against fraudulent activity. We do not sell or rent your personal data to third parties under any circumstances.

Non-personal data, such as aggregated analytics, may be shared with business partners to improve our offerings. For example, we might share information about popular products or general site traffic trends, but this data does not personally identify you.

Data Security

We take multiple precautions to secure your data. Personal and financial information is encrypted using Secure Sockets Layer (SSL) technology during transactions. Sensitive data is stored on secure servers behind firewalls and is accessible only by authorized personnel for specific purposes.

Despite these measures, no online system is completely secure. We encourage users to protect their accounts with strong passwords and to avoid sharing sensitive information via unsecured channels.

Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect data from children. If we become aware of such collection, we will delete the information promptly. Parents or guardians are encouraged to supervise their children’s online activities.

Your Control Over Your Information

You have the right to manage your personal data. At your request, we can:

• Update or correct your account information.
• Remove you from promotional email lists.
• Deactivate your account if you no longer wish to use our services.

To make these changes, please contact us using the information provided below.

Offline Data Collection

In some cases, we may collect information offline, such as over the phone or via mail. For example, if you place an order by phone, your details will be entered into our secure system using the same safeguards as online data. Documents received via mail or fax are securely stored or shredded once no longer needed.

Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website. We encourage you to review it periodically to stay informed.

Contact Us

If you have questions or concerns about how we handle your personal information, please reach out to us:

• Phone: +90 (534) 770 2979
• Email: pembekelebeks@hotmail.com
• Address: NISANCA MAH. TURKELI CAD. ASYA SARAY APT. NO: 83 A FATIH/ ISTANBUL